Printer & Copier Rentals – What’s Included
Device Setup & Configuration
Driver & Network Configuration
Preventive & Breakdown Maintenance
Connection to your LAN / Wi-Fi, driver installation on user PCs/laptops, basic print queue setup.
We install and configure your printers, copiers, MFPs, A3 and large-format
machines at your site, ready to print from day one.
Regular health checks plus on-call service in case of jams, errors, or print quality issues.
Toner & Consumable Management
Usage Monitoring (where supported)
Backup / Replacement Machine
If a device can’t be repaired quickly, we provide a standby / replacement printer to keep you running.
Supply and replacement of toner, drums, and consumables — no need to track them.
Basic page count / usage reports to help you control costs and track high-usage areas.
Service, Support & SLA – Included for All Rentals
Single Point of Contact
Defined Response Times (SLA)
Asset Tracking & Documentation
Meter Reading & Invoicing
Periodic meter reading of devices (manual or automated) with accurate rental and usage-based invoicing.
Inventory list of devices at your site with serial numbers, configuration, and location details.
Dedicated contact / support number for all rental-related queries and service calls.
Committed response and resolution time for service calls to minimise downtime.
Delivery, Installation & Pickup
End-to-end logistics: delivery, installation, relocation (if agreed), and pickup at the end of the rental.
